Frequently asked questions

  • If you’re experiencing issues or have questions about the game, we’re here to help!

    Join our Discord. Chat directly with our team and other players for quick support and updates.

    Prefer to use a form? Fill out our short survey to share your thoughts or report any problems.

    Your feedback helps us make the game better for everyone. Thank you for being part of our community!

  • Tester community for iOS

    1. Download TestFlight from the Apple App Store

    2. Get Hello Home for TestFlight by pressing this link

    3. TestFlight will open, click the install button for Hello Home!


    Tester community for Android

    1. Join the Google group by pressing this link

    2. Download Hello Home from Google Play

    Need help? See our Android installation guide

  • Here it is, enjoy being part of our tester community!

    https://testflight.apple.com/join/KPT9pJku

  • Here is the Google Group link. And here is the Google Play link, enjoy being part of our tester community!

    Remember that joining the Google Group is required to start playing.

    Need help? See our Android installation guide

  • Yes! We welcome your feedback there are a few ways to send it in:

    1. Use this form to give us feedback on the game

    2. Join our Discord via this link

    3. From Testflight, click the App and then on the “Send Feedback” button. You can even attach a screenshot if you find bugs! We love when you find bugs!

  • Yes we do. Head on over via this link

  • You can join our iOS tester community by downloading Testflight, Then you can install Hello home by clicking here. You will need an iPhone 11 or higher.

    We also support Android. You need to join the Google Group. Then you can install Hello Home from Google Play. Need help? See our Android installation guide

    Here are the minimum device specifications for Android:
    Android 13+
    4 GB of RAM memory
    64-bit Arm-based CPU

    Compatible GPUs

    • Mali T8xx, G68, G71, G72, G76, G77, G78, or G7xx series

    • Adreno 5xx, 6xx or 7xx series

    • Samsung Xclipse 9xx series

    Compatible Graphics APIs

    • OpenGL ES 3.2

    • Vulkan 1.1 on devices with compatible drivers

  • We are continuously improving Hello Home. So we’re always looking for more people to join our testing community as development moves forward. We aim to launch Hello Home mid 2026.

  • We’ve been focusing on room building, decorating and customising tools. We’ll be adding new items regularly. We post regular updates to Discord so follow us there.

    We have grand plans for characters, social features and house building to fulfill our vision to build a true 3D cosy house maker. Join us on the journey!

  • No problemo! You can leave the testing program at any time. To make sure you’re fully opted out, here’s what to do:

    • On iOS (TestFlight)

      • Open TestFlight, select Hello Home, and tap Stop Testing.

      • You can also uninstall the TestFlight app if you don’t need it anymore.

      • Lastly, uninstall the Hello Home app from your device.

    • On Android (Google Play testing / Google Group)

      • Leave the Google group through the option available in your membership settings page

      • Uninstall the Hello Home app from your device.

    • Community channels & updates:

      • If you joined our Discord, you can leave the server whenever you like.

      • If you’re on our email list, click unsubscribe from within any message.